Finding the Right Answer Fast
We've organised this FAQ around the questions that come up most from players in Dhaka and across Bangladesh — account setup, mobile wallet deposits, withdrawal verification, and getting back into your account on a new device. If you fund your account through bKash, Nagad, or Rocket, the deposit section covers exactly how each transfer is matched to your wallet. Withdrawals go through
a one-time identity check the first time; after that, requests are processed to the same mobile wallet you deposited from. For anything not covered here, our support team is reachable via live chat directly from the site. Account access works across Android browsers and the mobile web version — no separate download needed to pick up where you left off.
- bKash
- Nagad
- Rocket
- Live Chat Support
- Mobile Web Access